Introduction

These Terms and Conditions of Sale (TCS) govern the contractual relationship between Fruitiki (hereinafter “the Seller”) and any individual or entity making a purchase via the website www.fruitiki.com (hereinafter “the Customer”). By confirming their order, the Customer acknowledges having read, understood, and accepted these TCS.

1. Company Identity

Fruitiki
Email: contact@fruitiki.ee
Phone: 

2. Products

Fruitiki sells food products. The characteristics of the products are described on each product page. The photos and descriptions are provided for information only and are not contractually binding.

3. Pricing

Prices listed on the website are in euros and include all applicable taxes (VAT). Shipping costs are not included in the product prices and are specified during order confirmation. The Seller reserves the right to change prices at any time, but products will be billed at the rate in effect at the time the order is confirmed.

4. Orders

The Customer places their order directly on the website www.fruitiki.com. To complete an order, the Customer must create an account or provide the necessary information for delivery and payment. Once the order is confirmed, an order summary will be sent to the Customer via email.

5. Payment

Payment for products is made online via credit card or any other payment method offered on the website. Payment is secured through the [Name of payment platform (e.g., Stripe, PayPal, etc.)].

6. Delivery

Products are delivered to the address provided by the Customer during the order process. Fruitiki delivers only within [delivery area]. Delivery times are provided as an estimate and may vary depending on product availability and the Customer’s location. Shipping costs are indicated before order confirmation.

7. Right of Withdrawal

In accordance with applicable laws, the Customer has a 14-day period from the date of receipt of the order to exercise their right of withdrawal, except for perishable products (such as fresh fruits) which are not subject to withdrawal rights. To exercise this right, the Customer must inform the Seller of their decision via the contact form or by email.

8. Returns and Refunds

In the event of a defect or non-conformity of the products, the Customer may request an exchange or refund. The products must be returned to the following address: [Return Address]. Return shipping costs will be covered by Fruitiki in the case of defective or non-compliant products.

9. Liability

Fruitiki cannot be held liable for damages resulting from improper use of the products. The Seller’s liability is limited to the amount of the order placed by the Customer.

10. Data Protection

Fruitiki is committed to protecting its customers’ personal data. The information collected during the order process is necessary for the management of the transaction and delivery of products. The Customer has the right to access, modify, rectify, and delete their personal data.

11. Disputes

These TCS are subject to French law. In the event of a dispute, the Customer and Fruitiki agree to seek an amicable solution before resorting to the competent courts.

12. Modification of TCS

Fruitiki reserves the right to modify these TCS at any time. The TCS applicable will be those in effect at the date of the order.